Contact MSC Cruises Canada Ltd
INDIVIDUAL RESERVATIONS - Consumer
Monday - Friday 9:00am - 6:00pm ET
Tel.: 1-833-253-9978
reservations@msccruises.ca
Please use the above email for questions concerning upcoming sailings, itinerary changes, inquiries on a booking, promos, modifying an existing booking that has not sailed yet and Future Cruise Credit inquiries
GROUPS DEPARTMENT - Commercial bookings
Monday - Friday 9:00am - 6:00pm ET
1-833-253-9977
groups@msccruises.ca
SALES SUPPORT & SERVICE (including MSC Book)
Monday - Friday 9:00am - 6:00pm ET
insidesales@msccruises.ca
Please send your questions to the above email concerning commission, agency information, MSC Book, TA program, Cruise Certificates to redeem or Ship visit request.
CUSTOMER SERVICE
Monday - Friday 9:00am - 6:00pm ET
customerservice@msccruises.ca
Please use the above email to send questions concerning post-cruise inquiries, onboard inquiries and no shows.
VOYAGERS CLUB
voyagersclub@msccruises.ca
Please send to the above email questions concerning card activation, card update, points adjustment, VC Experience and perks and Status Match (application, program information)