Contact MSC Cruises Canada Ltd

INDIVIDUAL RESERVATIONS - Consumer


Monday - Friday     9:00am - 6:00pm ET


Tel.: 1-833-253-9978


reservations@msccruises.ca


Please use the above email for questions concerning upcoming sailings, itinerary changes, inquiries on a booking, promos, modifying an existing booking that has not sailed yet and Future Cruise Credit inquiries



GROUPS DEPARTMENT - Commercial bookings


Monday - Friday 9:00am - 6:00pm ET

1-833-253-9977

groups@msccruises.ca



SALES SUPPORT & SERVICE (including MSC Book)


Monday - Friday 9:00am - 6:00pm ET

insidesales@msccruises.ca


Please send your questions to the above email concerning commission, agency information, MSC Book, TA program, Cruise Certificates to redeem or Ship visit request.




CUSTOMER SERVICE 


Monday - Friday 9:00am - 6:00pm ET

customerservice@msccruises.ca


Please use the above email to send questions concerning post-cruise inquiries, onboard inquiries and no shows.




VOYAGERS CLUB


voyagersclub@msccruises.ca


Please send to the above email questions concerning card activation, card update, points adjustment, VC Experience and perks and Status Match (application, program information)