Important Update to Vaccination Requirements for Upcoming Cruises
July 02, 2021In order to make the booking and cruise preparation process simpler for you and your clients, we are streamlining our vaccination requirements to two categories: fully vaccinated and not fully vaccinated guests. In order to reduce confusion and make all requirements easier to understand, guests who have recovered from COVID-19 90 days prior to the sail date will now be considered not fully vaccinated.
Guests who are not fully vaccinated will be required to purchase MSC Cruises Travel Insurance & COVID-19 Protection Services, which must be purchased prior to making final payment, and will be subject to more stringent protocols on board. At present, these include but are not limited to the required purchase of MSC Cruises sponsored shore excursions in order to go ashore (except for Ocean Cay) and required testing upon embarkation and while on board. For the most up-to-date information on our health and safety requirements, please
CLICK HERE.
Health & Safety Measures
June 17, 2021In our multilayered approach for restart here in the U.S., we are implementing several measures to keep your clients healthy and welcoming both vaccinated and not fully vaccinated guests, with specific requirements for not fully vaccinated guests. For example, all guests 12 years and older who are not fully vaccinated prior to sailing are required to purchase MSC Cruises Travel Insurance & COVID-19 Protection in order to sail. To learn more about what your clients can expect and view the latest requirements and guidelines,
CLICK HERE.
Update To Booking Process: Email & Phone Now Required
June 11, 2021
The health and safety of our guests and crew continues to be our number one priority. As we look toward resumption from the U.S., we want to be sure that you and your clients are properly informed of and kept up-to-date in order to get back to sea with MSC Cruises.
Given the evolving environment and the need to properly communicate any requirements, measures or urgent information with our guests, beginning Wednesday, June 16th, MSC Cruises (USA) will begin the process of requiring the email and mobile phone number of the primary guest in each booking, provided at the time of booking creation. Please note, the travel advisor or agency email will not be accepted.
This information will only be used to ensure your clients are regularly informed of pre-cruise and embarkation requirements as well as any urgent communications that may need to be shared immediately with your client. This information will in no way be used for Marketing purposes with the exception of post booking emails promoting ancillary items to enhance your clients’ cruise experience.
