MSC FOR ME WITH ZOE.
Taking the art of hospitality to the next level thanks to innovation.
In 2017, MSC Cruises wowed the world with MSC for Me, a digital smart ships programme and mobile app designed to enhance Guest experience, first launched on MSC Meraviglia. Through innovative digital technology, Guests can connect with the ship and crew to enjoy tailor-made experiences helping them get the most out of their vacation – before, during and after the cruise.
MSC for Me is available on MSC Meraviglia, MSC Seaside, MSC Splendida*, MSC Seaview, MSC Bellissima, MSC Grandiosa, MSC Virtuosa. All future ships will include the MSC for Me program.
ZOE, the latest interactive feature of MSC for Me, is available on MSC Bellissima, MSC Grandiosa, MSC Virtuosa and all subsequent new ships.
*The MSC for Me program is available on MSC Splendida in China; however it has reduced program features.
Every cruise is a special time for your Clients. And now, MSC for Me helps them enjoy every moment in a special way with a unique virtual personal cruise assistant – Zoe:
· Zoe is a free voice-enabled assistant found in every cabin
· Zoe answers hundreds of questions about the cruise experience, from port information to Kids Clubs recommendations
· Zoe speaks an impressive seven languages: English, French, Italian, Spanish, German, Brazilian Portuguese and Mandarin
· Zoe is easy to use – just say “OK ZOE” and it’s ready to help
· Zoe helps reserve restaurants, shows, spa and excursions
· Zoe checks Clients’ bills
· Zoe has been programmed to continue learning with every interaction, in order to better serve Guests
· Exciting Zoe will be introduced on MSC Bellissima and subsequent new ships