FANTASTICA EXPERIENCE
By identifying the kind of cruise experience each of your customers is looking for and guiding them to choose the corresponding fare category, you can achieve not only customer satisfaction but also increased sales revenue.
FANTASTICA
Proposition: Designed for even greater comfort and flexibility Available with the following accommodation types: Suite, Balcony, SuperFamily, Ocean View and Interior cabins
Target:
✓ families and other customers whose main objective is to relax and unwind
✓ customers who value comfort and tend to book in advance
✓ families and other customers whose main objective is to relax and unwind
✓ customers who value comfort and tend to book in advance
Insight:
FANTASTICA offers a superior level of comfort and service in premium accommodation.
What’s included:
✓ All Bella Experience benefits plus a variety extra privileges
FANTASTICA offers a superior level of comfort and service in premium accommodation.
What’s included:
✓ All Bella Experience benefits plus a variety extra privileges
✓ 24-hour room service (delivery is free)
✓ Breakfast in your cabin (delivery + breakfast free of charge)
✓ Activities for children: foreign language learning games and Doremi Chef cooking sessions with our onboard staff (subject to availability)
✓ Opportunity to choose among the best cabins available
✓ Chance to request preferred dinner sitting (subject to availability)
✓ Priority in choice of dinner sitting*
✓ One complimentary picture for each guest, taken during the Mediterranean Night at the Main Restaurants
*Extra benefit: “Fantastica” Experience guests staying in Balcony cabins and suites of the renewed MSC Opera, MSC Lirica, MSC Sinfonia and MSC Armonia can have dinner in the dedicated restaurants with time flexible “My Choice” dining.
Detail benefit of the experiences Read more +
| BELLA | FANTASTICA | AUREA | MSC YACHT CLUB* | |
| COMFORT | ||||
| > Dream cruises on board modern ships with the Masters of the sea | ||||
| > Elegant cabins equipped with every convenience | ||||
| > Superior comfort ensured by free 24-hour room service (delivery is free) | ||||
| > Breakfast in your cabin (delivery + breakfast are free) | ||||
| > Lavishly fitted suites with ergonomic mattresses, fine sheets, pillow menu, marble bathroom, plasma TV, ample mini-bar | ||||
| > Butler service available 24 hours | ||||
| > Welcome kit in your cabin | ||||
| FOOD & DRINKS BENEFITS | ||||
| > Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) | ||||
| > Easy drink package** | ||||
| > One sports drink per day in your minibar | ||||
| > Water free of charge at bars, restaurants, buffet and in your cabin | ||||
| > Choice of fresh and healthy meals and drinks in the restaurants and at the buffet | ||||
| > Unlimited mealtime drinks included (Allegrissimo or More for less, depending on the destination) | ||||
| > All-inclusive lunches and dinners in the private MSC Yacht Club restaurant | ||||
| > Unlimited drinks in all MSC Yacht Club areas including the mini-bar in your cabin | ||||
| SPORT & ACTIVITIES | ||||
| > Broadway-style theatre shows available almost every day | ||||
| > Pool area | ||||
| > Open-air sports facilities (Power Walking Track, Basketball…) | ||||
| > Extremely well-equipped gym with panoramic view | ||||
| > 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability) | ||||
| > Entertainment activities | ||||
| > One selected Exclusive wellness shore activity (cruises of less than 7 nights) | ||||
| > Two selected Exclusive wellness shore activities (for 7 night cruises) | ||||
| > Three selected Exclusive wellness shore activities (cruises of more than 7 nights) | ||||
| > Personalized Wellness & Fitness program in various reserved areas (Indoor & Outdoor) | ||||
| > One gym class per day, excluding embarkation and disembarkation day (7 night cruises) | ||||
| > One gym class per day, every other day (cruises of more than 7 nights) | ||||
| > Technogym key | ||||
| > Entertainment for infants and children (Clubs…) | ||||
| > Recreational activities for children: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability) | ||||
| RELAXATION & WELLBEING | ||||
| > Wellbeing package including: Balinese massage, Solarium, welcome cocktail, access to Thermal Area throughout cruise | ||||
| > Kit of wellbeing products (for face, hair and body) in each cabin | ||||
| > Relaxation amenities in each cabin (including bathrobe and slippers) | ||||
| > Free access to the exclusive sun deck to enjoy the sun in complete tranquillity (available only for adults) | ||||
| > Free access to the Thermal Suite | ||||
| > Free access to the Thermal Suite and direct private lift to the MSC Aurea Spa | ||||
| > Inbody analyzer and consultation | ||||
| > One to one appointment with MSC Master trainer (fully trained by Technogym) | ||||
| > Medical check up (MSC Hospital) with our onboard doctor | ||||
| SERVICES | ||||
| > Qualified multilingual personnel | ||||
| > Priority boarding & luggage (only on embarkation day) | ||||
| > Dedicated priority check-in and check-out | ||||
| > Entry to exclusive areas “The One Sun Deck” and “Top Sail Lounge” | ||||
| > Dedicated concierge 24 hours a day | ||||
| FLEXIBILITY | ||||
| > Preference of cabin (subject to availability) | ||||
| > Opportunity to choose among the best cabins available | ||||
| > Opportunity to book a SuperFamily cabin for the whole family (where this cabin type is available) | ||||
| > Maximum flexibility in booking (changing passenger name, changing dates, lower cancellation fee) | ||||
| > Choice of dinner sitting (subject to availability) | ||||
| > Priority in choice of dinner sitting | ||||
| > Free time dining in a dedicated area of the restaurant | ||||
| > Free time dining at dedicated restaurant | ||||
| OTHER PRIVILEGES | ||||
| > Earn MSC Voyagers Club points | ||||
| > Laundry for gym gear | ||||
| > Internet access to your Technogym App | ||||
| > Group photo of all Wellness Experience participants | ||||
| * MSC Yacht Club experience is available on board: MSC Fantasia, MSC Splendida, MSC Divina and MSC Preziosa, MSC Meraviglia, MSC Seaside, MSC Seaview. ** Unlimited consumption of selected drinks in all bars, self-service buffet and main dining rooms. | ||||