BELLA EXPERIENCE
By identifying the kind of cruise experience each of your customers is looking for and guiding them to choose the corresponding fare category, you can achieve not only customer satisfaction but also increased sales revenue.
BELLA
Proposition:Designed to ensure a pleasant stay on board Available with the following accommodation types: Balcony, Ocean View, Outside with Partial View and Inside cabins
Target:
✓ young people and other “no frills” customers✓ people who see a cruise primarily as a voyage of discovery Insight: With BELLA fares, your customer can spend each day exploring a new destination with the Masters of the sea. Between ports of call, they can enjoy the comfort and service of an elegant, modern cruise ship. Superb value for money.
What’s included:
✓ Modern ships and elegant cabins
✓ Accommodating a variety of dietary restrictions
✓ Extensive buffet with a wide array of cuisine
✓ Varied programme of Broadway-style theatre shows available almost every day
✓ Pool Area
✓ Open-air sports facilities (Power Walking Track, Basketball etc.)
✓ Well-equipped gym with panoramic view
✓ Entertainment activities for adults, infants and children
✓ Qualified multilingual personnel
✓ Preference of cabin (subject to availability)
✓ Chance to request preferred dinner sitting (subject to availability)
✓ Collect MSC Voyagers Club points to earn discounts and other benefits on subsequent cruises
✓ ZOE - voice-enabled virtual personal cruise assistant (available on MSC Grandiosa and MSC Bellissima)
✓ MSC for Me App (available on MSC Meraviglia and all following ships)
Additional benefits at a charge:
✓ Breakfast in cabin✓ 24-hour room service
✓ Access to private sun deck
✓ Special events for kids
Detail benefit of the experiences Read more +
| BELLA | FANTASTICA | AUREA | MSC YACHT CLUB* | |
| COMFORT | ||||
| > Dream cruises on board modern ships with the Masters of the sea | ||||
| > Elegant cabins equipped with every convenience | ||||
| > Superior comfort ensured by free 24-hour room service (delivery is free) | ||||
| > Breakfast in your cabin (delivery + breakfast are free) | ||||
| > Lavishly fitted suites with ergonomic mattresses, fine sheets, pillow menu, marble bathroom, plasma TV, ample mini-bar | ||||
| > Butler service available 24 hours | ||||
| > Welcome kit in your cabin | ||||
| FOOD & DRINKS BENEFITS | ||||
| > Premium 20-hours-a-day buffet (gourmet menu for every moment of the day) | ||||
| > Easy drink package** | ||||
| > One sports drink per day in your minibar | ||||
| > Water free of charge at bars, restaurants, buffet and in your cabin | ||||
| > Choice of fresh and healthy meals and drinks in the restaurants and at the buffet | ||||
| > Unlimited mealtime drinks included (Allegrissimo or More for less, depending on the destination) | ||||
| > All-inclusive lunches and dinners in the private MSC Yacht Club restaurant | ||||
| > Unlimited drinks in all MSC Yacht Club areas including the mini-bar in your cabin | ||||
| SPORT & ACTIVITIES | ||||
| > Broadway-style theatre shows available almost every day | ||||
| > Pool area | ||||
| > Open-air sports facilities (Power Walking Track, Basketball…) | ||||
| > Extremely well-equipped gym with panoramic view | ||||
| > 50% discount on fitness classes (e.g. yoga) and personal trainer (subject to availability) | ||||
| > Entertainment activities | ||||
| > One selected Exclusive wellness shore activity (cruises of less than 7 nights) | ||||
| > Two selected Exclusive wellness shore activities (for 7 night cruises) | ||||
| > Three selected Exclusive wellness shore activities (cruises of more than 7 nights) | ||||
| > Personalized Wellness & Fitness program in various reserved areas (Indoor & Outdoor) | ||||
| > One gym class per day, excluding embarkation and disembarkation day (7 night cruises) | ||||
| > One gym class per day, every other day (cruises of more than 7 nights) | ||||
| > Technogym key | ||||
| > Entertainment for infants and children (Clubs…) | ||||
| > Recreational activities for children: foreign language learning games and Master Chef cooking sessions with our onboard staff (subject to availability) | ||||
| RELAXATION & WELLBEING | ||||
| > Wellbeing package including: Balinese massage, Solarium, welcome cocktail, access to Thermal Area throughout cruise | ||||
| > Kit of wellbeing products (for face, hair and body) in each cabin | ||||
| > Relaxation amenities in each cabin (including bathrobe and slippers) | ||||
| > Free access to the exclusive sun deck to enjoy the sun in complete tranquillity (available only for adults) | ||||
| > Free access to the Thermal Suite | ||||
| > Free access to the Thermal Suite and direct private lift to the MSC Aurea Spa | ||||
| > Inbody analyzer and consultation | ||||
| > One to one appointment with MSC Master trainer (fully trained by Technogym) | ||||
| > Medical check up (MSC Hospital) with our onboard doctor | ||||
| SERVICES | ||||
| > Qualified multilingual personnel | ||||
| > Priority boarding & luggage (only on embarkation day) | ||||
| > Dedicated priority check-in and check-out | ||||
| > Entry to exclusive areas “The One Sun Deck” and “Top Sail Lounge” | ||||
| > Dedicated concierge 24 hours a day | ||||
| FLEXIBILITY | ||||
| > Preference of cabin (subject to availability) | ||||
| > Opportunity to choose among the best cabins available | ||||
| > Opportunity to book a SuperFamily cabin for the whole family (where this cabin type is available) | ||||
| > Maximum flexibility in booking (changing passenger name, changing dates, lower cancellation fee) | ||||
| > Choice of dinner sitting (subject to availability) | ||||
| > Priority in choice of dinner sitting | ||||
| > Free time dining in a dedicated area of the restaurant | ||||
| > Free time dining at dedicated restaurant | ||||
| OTHER PRIVILEGES | ||||
| > Earn MSC Voyagers Club points | ||||
| > Laundry for gym gear | ||||
| > Internet access to your Technogym App | ||||
| > Group photo of all Wellness Experience participants | ||||
| * MSC Yacht Club experience is available on board: MSC Fantasia, MSC Splendida, MSC Divina and MSC Preziosa, MSC Meraviglia, MSC Seaside, MSC Seaview. ** Unlimited consumption of selected drinks in all bars, self-service buffet and main dining rooms. | ||||